Cadence

Refund & Cancellation Policy

Last updated 10 September 2026

Cancelling

You can cancel a subscription at any time from your billing page at music.mayurkakade.com/billing. There is no cancellation fee and no notice period.

Cancellation takes effect at the end of the period you have already paid for. You keep the paid plan and its full 5 GB allowance until that date, and you are not charged again. We do not cut access off the moment you cancel — you have paid for that month and you keep it.

When the period ends, the account returns to the free 1 GB allowance. Nothing is deleted at that point. If you are storing more than 1 GB you are given 90 days, with reminders, to free up space or subscribe again, and you can play and export everything you have throughout.

Refunds

Because a subscription stays fully active until the end of the period you paid for, we do not refund part-used months — you receive the whole month you bought.

We do refund in these cases:

If you think one of these applies, email sales@mayurkakade.com from the address on the account. We aim to reply within 2 working days and to decide within 5.

Support payments

Support — the ₹57.82 monthly subscription and one-time amounts in multiples of ₹100 — is a voluntary contribution to the project. It grants a Premium badge and never changes what you can store or do.

Monthly support can be cancelled at any time and follows the same rule as above: it stays active until the end of the period you paid for.

One-time support is not refundable once paid, because nothing is being sold — it is a contribution, and the badge it grants is cosmetic. The exception is a payment that was clearly a mistake, such as a duplicate charge or an amount you did not intend; contact us and we will sort it out.

How refunds are paid

Approved refunds are made through Razorpay to the original payment method. Once we issue a refund it typically reaches you within 5–7 working days, though the exact time depends on your bank or card issuer. Refunds include the GST that was charged.

Contact

Email sales@mayurkakade.com — see the contact page for full details.